After not hearing a thing for months, I received this letter from Pauline Curran, the Collections Operations Manager of the Student Loans Company. - Possibly due to my now excellent Google ranking or from FaceBook referrals.
It appears that Ms Curran (if indeed she exists) although has a very high powered job title, appears to be either without the full facts of this case, or fails to understand that:
If deferment is granted then arrears are not appropriate, or
You cannot chase loan repayments if you have no evidence to show that loan exists in the first place.
Of course I've drafted a reply, which I'll post on Monday. I'm not sure if it will arrive within the 14 day deadline, as Royal Mail are once again on strike next week. I guess that the worst thing that will happen is that the matter will be passed to Smith Lawson & Company Recovery Services, and the whole merry-go-round will start again.
Oh and a big hello to Pauline Curran - Collections Operations Manager of the Student Loans Company (or whoever it is who works under her name) This letter is for you - instead of waiting for the post, read it here now.
As you'll read in my letter, unless Student Loans Company come up with something a little more substantial I will not be responding to any more letters. Of course anything I receive from them I'll post up here. From previous experience if you visit again in Mid to late November 2007, I may have further news to post.
UPDATE
I have received a letter dated 23rd October 2007 from Jim Crockert of the Arrears Correspondence Division of the Student Loans Company. Jim Has kindly sent me copies of all my loan agreements , which does include one for the account in question. I wonder what stopped them sending me this all those months ago? As this is now going in the same direction that it was back then further updates will be shorter, and shown here.
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